Help & FAQs
There are no additional charges for Cash on Delivery
The COD service is available all over India. COD is not available internationally.
In cases where multiple items are ordered, typically we ship all the items in one package. The payment for the order will always be paid full at the time of placing the order . Customers will be notified in case of any exceptions, and payments will be adjusted accordingly.
Order delivery takes 10-15 business days, depending on the size and availability of the ordered products.
Timely delivery is subject to availability of stock and payment authorizations.
No, you do not have to pay any additional tax on the order you place. All applicable taxes are included in the product price.
All items sold on shilpkiriti.com are delivered through reputed courier partners. You will be provided a Tracking ID for your order through email once your order is dispatched. You can then enter that tracking ID on the courier company’s website to track your order.
We ship all over India through our courier partners (name), and internationally through (name).
Once you have placed an order, you will receive a confirmation email from us. However, the order would be shipped only when payment verification is complete (in case of online payments) or sms verification of contact number has been carried out (in case of Cash On Delivery).
Delivery charges for domestic orders are INR 100 for orders below INR 1000. We provide free shipping for all orders over INR 1,000 in India. International shipping rates are calculated based on location and weight of the order.
No, we don’t take custom orders.
All prices on the website are final.
Yes. Size charts are included in all our product detail pages right below the sizes available of that product.
There is no such limit.
You will be required to email photographic evidence of any damaged item at firstname.lastname@example.org before any claims can be expedited and then you’ll need to courier the item back to us. After the product is checked, the customer will be allowed to take another product as a replacement of the defective one.
Order will not be cancelled once it is processed in our warehouse.